FREE SHIPPING - To qualify for Free Shipping, your order should total $75.00 or more & the shipping address must be within the contiguous 48 United States.
To avoid unexpected tariffs, taxes or fees, we recommend using our Global Checkout instead of the default checkout process. Your order will then be shipped using FedEx and/or DHL. Click here for more information.
If you choose to use UPS, Please contact your local government for the additional shipping information you may require. On most international shipments, signatures will be required to verify receipt.
Items must be in "new, unaltered and unused condition". New, unaltered and unused condition is considered as "without showing signs of use, wear or damage in any way", and in the original packaging.
The basic points of our Refund/Return Policy are:
If an item is received damaged, or is incorrectly shipped by us, please contact our Customer Support immediately. Defective or incorrect items qualify for store credit or refund.
Portland Luggage seeks to make the buying of merchandise online as easy as possible and therefore does not charge a restocking fee.
The customer is responsible for all shipping costs, unless Portland Luggage is in error for the need of the return.